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Retail Insights: Pay More, Train More = Lower Prices, More Profits
In many of the more advanced industrialized countries, retail jobs are not exactly seen as the top of the heap when it comes to pay and prestige. This is a shame because we all have contact with the...
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Why is European Customer Service So Bad? The Amazing Tale of Two Food Stores
Note: First published in 2010 and slightly updated…I see only slight changes since this was first covered, basically it is all the same as it was. Trader Joe’s website does not even mention the Aldi...
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